Terms and Conditions – Aurora Cycles

Welcome to Aurora Cycles. These Terms and Conditions govern your use of our website and services. By accessing or using our online platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Services Offered

Aurora Cycles provides a range of travel and tourism services, including but not limited to:

All services are subject to availability and the specific terms and conditions provided at the time of booking.

2. Booking and Payments

When booking services through Aurora Cycles, you agree to provide accurate and complete information. All bookings are considered confirmed only upon receipt of full or partial payment as specified for the particular service. Payment terms, including deposits, final payment dates, and cancellation policies, will be communicated to you at the time of booking and are specific to the travel package or service acquired.

Prices for our services are subject to change without prior notice, although confirmed bookings will honor the price agreed upon at the time of confirmation, unless otherwise specified due to unavoidable circumstances such as currency fluctuations or unforeseen supplier increases.

3. Cancellations and Refunds

Cancellation policies vary depending on the service provider, destination, and type of booking. Specific cancellation and refund details will be provided at the time of booking. It is your responsibility to review and understand these policies before confirming your purchase. We strongly recommend purchasing travel insurance to protect against unforeseen circumstances leading to cancellation.

Aurora Cycles reserves the right to charge administrative fees for processing cancellations or changes.

4. Travel Documents and Requirements

You are solely responsible for ensuring that you possess all necessary travel documents, including passports, visas, health certificates, and any other entry requirements for all countries you intend to visit or transit through. Aurora Cycles can provide guidance on these requirements but does not guarantee their accuracy or completeness. Failure to obtain necessary documents will not be grounds for a refund.

It is advisable to check with the respective embassy or consulate well in advance of your travel date.

5. Limitation of Liability

Aurora Cycles acts as an agent for various third-party service providers, including airlines, hotels, tour operators, and insurance companies. We are not liable for any acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

Our total liability arising out of or in connection with these terms or the use of our services shall not exceed the total amount paid by you for the services in question.

We are not responsible for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.

6. Travel Insurance

Aurora Cycles highly recommends purchasing comprehensive travel insurance at the time of booking to protect yourself against unforeseen circumstances such as trip cancellation, interruption, medical emergencies, lost luggage, and other travel-related issues.

7. User Conduct

You agree to use our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our online platform.

Prohibited conduct includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Aurora Cycles or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without the prior written consent of Aurora Cycles.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Vancouver, British Columbia, Canada.

10. Changes to Terms and Conditions

Aurora Cycles reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our site and services after such modifications will constitute your acknowledgment of the modified terms and agreement to abide and be bound by them.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Aurora Cycles

1872 Robson Street, Suite 300

Vancouver, British Columbia, V6G 1E1, Canada

Thank you for choosing Aurora Cycles for your travel needs.